Articles

SecureAI exposes a REST API that lets you build integrations, automate workflows, and connect external tools to your AI-powered workspace. Every API r...

SecureAI is not just a standalone chat interface. Its REST API and embeddable components let you bring AI-powered chat directly into your own applicat...

SecureAI provides a REST API that gives you programmatic access to conversations, knowledge bases, assistants, models, and administrative functions. W...

SecureAI runs on OpenWebUI, which supports connecting to multiple LLM providers simultaneously. This guide walks you through adding OpenAI, Anthropic,...

Data retention policies control how long SecureAI stores chat history, uploaded documents, and audit logs. Configuring these policies helps your organ...

SecureAI provides administrators with controls to filter model outputs and enforce safety policies across your organization. This guide explains how t...

Import multiple users at once using a CSV file. This is the fastest way to onboard a large team, a new department, or an entire organization into Secu...

This guide walks administrators through configuring OpenID Connect (OIDC) single sign-on for SecureAI. Once configured, users in your organization can...

This guide walks you through configuring SAML-based Single Sign-On (SSO) for your SecureAI instance. SAML SSO lets your users log in with their existi...

This guide explains how SecureAI's role-based access control works, what each role can do, how to assign and change roles, and how to restrict specifi...

IP allowlisting restricts access to your SecureAI instance so that only connections from approved IP addresses or ranges can reach the platform. This ...

This guide explains how administrators configure token usage limits per user and team, allocate budgets across the organization, and monitor consumpti...

This guide covers how administrators manage users in SecureAI -- inviting new users, assigning roles, deactivating accounts, resetting passwords, and ...

Custom tools let your SecureAI assistants call external APIs, query internal databases, and perform actions beyond text generation. This guide covers ...

SecureAI can connect to your HubSpot CRM to pull customer data, vehicle history, and service records into your AI conversations. This guide covers how...

SecureAI's Google Drive integration lets administrators connect their organization's Google Drive so that documents, spreadsheets, and PDFs stored in ...

SecureAI connects to external platforms so your team can pull in data, push results to other tools, and keep SecureAI part of your existing workflows....

SecureAI can work alongside your shop management system (SMS) to streamline parts lookup, estimate building, and repair order workflows. This guide co...

SecureAI can streamline your parts ordering workflow by helping you go from identifying the right part to placing an order on your preferred platform....

SecureAI is designed to operate within regulated environments common in the automotive aftermarket industry. This article explains which compliance fr...

SecureAI is built for the automotive aftermarket industry, where parts catalogs, customer records, and proprietary pricing data require strict protect...

SecureAI records user activity across the platform — logins, conversations, file uploads, model usage, and administrative actions. This guide covers h...

SecureAI's security architecture is designed to protect automotive aftermarket data at every layer — from the browser to the database to external AI m...

SecureAI stores conversations, uploaded documents, assistants, and user account data. Administrators have full control over deleting any of this data,...

SecureAI stores conversations, uploaded documents, knowledge bases, user settings, and system configuration within your workspace. This guide covers h...

SecureAI is a hosted AI assistant built for the automotive aftermarket industry. This guide walks you through account setup, your first conversation, ...

This guide walks through every major section of the SecureAI interface so you know where things are and what they do. SecureAI runs on OpenWebUI, so t...

This is a condensed guide covering the three things you need to know to use SecureAI effectively: setting up knowledge bases, writing good prompts, an...

SecureAI offers multiple AI models through OpenWebUI. Picking the right one for each task saves you time and keeps costs down for your organization. T...

SecureAI gives you access to multiple AI models through your organization's OpenWebUI instance. Each model has different strengths — speed, accuracy, ...

SecureAI gives you access to multiple AI models through the OpenWebUI interface. You can switch between models mid-conversation, compare outputs side ...

Every time you send a message in SecureAI, the AI model processes your text by breaking it into small units called **tokens**. Understanding how token...

Assistants in SecureAI are custom AI configurations that combine a base model with specific instructions, knowledge, and behavior settings. Think of t...

Knowledge bases let you give SecureAI access to your own documents -- parts catalogs, technical bulletins, service manuals, internal procedures -- so ...

Custom assistants in SecureAI let you package a system prompt, model selection, and parameter settings into a reusable preset. By default, an assistan...

Upload your parts catalog PDFs to a SecureAI knowledge base so the AI assistant can search, cross-reference, and answer questions about your catalog d...

When you upload a document to a SecureAI knowledge base, the system indexes it — extracting text, splitting it into chunks, and creating vector embedd...

AI hallucinations happen when a model generates information that sounds plausible but is factually incorrect. In the automotive aftermarket, a halluci...

A well-organized knowledge base is the difference between an AI that gives accurate, sourced answers and one that returns vague or irrelevant results....

Cross-referencing OEM part numbers across manufacturers is one of the most common tasks in the automotive aftermarket. This guide shows you how to str...

How you phrase your questions to SecureAI directly affects the quality of the answers you get back. This guide covers practical prompting techniques t...

SecureAI is not just a single-user tool. Your OpenWebUI instance supports team workflows that let colleagues share knowledge, divide work, and build o...

SecureAI can decode a Vehicle Identification Number (VIN) and use it to narrow parts searches to the exact year, make, model, engine, and trim. This g...

When you encounter unexpected behavior in SecureAI or have an idea for a new capability, you can submit a report directly through the platform. Bug re...

Search in SecureAI queries your organization's uploaded knowledge base within the current workspace. When results are missing or unexpected, the cause...

When something goes wrong in SecureAI, the error you see usually points to one of a few root causes: a model communication failure, an expired session...

If you are unable to log in to SecureAI through your organization's Single Sign-On (SSO) provider, work through the following sections to identify and...

Use this workflow when you want SecureAI to identify a part from a photo, compare visual differences between similar parts, or call out visible markin...

SecureAI can help you compare OEM and aftermarket part numbers, but the result is still a decision-support tool, not a final fitment guarantee. Use th...

This guide covers how administrators manage payment methods, view and download invoices, upgrade or downgrade plans, and handle billing issues in Secu...

SecureAI offers tiered plans designed for automotive aftermarket organizations of all sizes. Each plan is billed per seat, per month, and includes acc...

SecureAI receives regular updates that include new AI model integrations, security patches, feature improvements, and bug fixes. As an administrator, ...